Specialized Assistance

Every journey should feel accessible and comfortable. We’re here to help with boarding assistance and support those travelling with mobility aids.

We’re committed to supporting travellers with allergies and special dietary needs. Find information on meal options, allergy medications, and tips for travelling with confidence.

We’re committed to making travel as comfortable and stress-free as possible. Find information on travelling with medical oxygen, medications, additional seating requirements, and other resources to help you prepare with confidence.

Find information and support for travelling with a service dog, along with helpful guidance to prepare for a comfortable journey.

Travelling for medical reasons can take extra planning. We’re here to help with information on the process and discounted fares for attendants.

We’re always working to make travel more accessible and inclusive. Find out more about our Accessibility Plan and how to share feedback that helps us improve.