Contact Us
Primary Contact Information
Call Centre
For reservations, ticket information, special fare questions, and all other inquiries, please contact:
Phone: 867.668.2228 ext. 1, option 1
Toll-Free (North America): 1.800.661.0407 ext. 1, option 1
Fax: 867.393.4601
Hours Of Operation
Monday to Friday: 7:30 a.m. - 5:30 p.m. YT
Saturdays, Sundays & Holidays: 9:00 a.m. - 5:00 p.m. YT
Front Desk Hours Of Operation
Monday to Friday: 8:00 a.m. - 5:00 p.m. YT
Saturdays, Sundays & Holidays: 9:00 a.m. - 5:00 p.m. YT
Our Office
150 Condor Road
Whitehorse, Yukon
Y1A 0M7
Groups, Sales, Corporate & Community Relations
Corporate
Phone: 867.668.2228 ext. 197
Toll Free: 1.800.661.0407 ext. 197
Fax: 867.393.4601
Charter Sales
Groups
Phone: 867.668.2228 ext. 198
Toll Free: 1.800.661.0407 ext. 198
Fax: 867.393.4601
Conventions & Meetings
Phone: 867.668.2228 ext. 198
Toll Free: 1.800.661.0407 ext. 198
Fax: 867.393.4601
Travel Agent
Phone: 867.668.2228 ext. 193
Toll Free: 1.800.661.0407 ext. 193
Fax: 867.393.4601
Tour Operator
Phone: 867.668.2228 ext. 198
Toll Free: 1.800.661.0407 ext. 198
Fax: 867.393.4601
Marketing
Phone: 867.668.2228 ext. 208
Toll Free: 1.800.661.0407 ext. 208
Fax: 867.456.4601
Communications & Media
Community Investment & Sponsorship Requests
Spirit In Action
Airport Information
Calgary Internation Airport (YYC)
Location
Domestic Terminal
6450 Airport Road N.E.
Calgary, Alberta
Check-in Counters
Our check-in counters are located across from entrance four (4), in the domestic departures area.
Check-in is available from three (3) hours prior to departure until 45 minutes prior to scheduled departure.
Cargo
dnata World Cargo
Unit 110, 153 Aero Way NE
Calgary, Alberta T2E 6K2
Phone: 587.534.0570
Hours Of Operation:
Daily: 5:00 a.m. – 11:00 p.m. (MT)
Pick Up & Delivery:
R&L Courier
Phone: 587.893.DROP (3767)
*Courier delivery service is only available upon special request on Saturdays and holidays. Extra charges will be applied.
Dawson City Airport (YDA)
Location
Km 694 Klondike Highway,
Dawson City, Yukon
Check-in Counters
Our check-in counters are located across from the departures entranceway.
Cargo
Dawson City Airport
Km 694 Klondike Highway, Dawson City, Yukon
Hours Of Operation:
One (1) hour prior to the first arrival of the day and one (1) hour after the last departure of the day.
Pick Up & Delivery:
Phone: 867.993.5110
Edmonton International Airport (YEG)
Location
Domestic Terminal
25 Airport Road
Edmonton (Leduc), Alberta
Check-in Counters
Our check-in counters are 100-102, located across from door 26 in the domestic departures area.
Check-in is available from three (3) hours prior to departure until 45 minutes prior to scheduled departure.
Cargo
EFC Cargo
1759- 35 Ave East, T9E 0V6
Hours Of Operation:
Monday to Friday: 8:00 a.m. – 7:00 p.m. (MT)
Saturdays, Sundays & Holidays: 8:00 a.m. – 4:00 p.m. (MT)
Pick Up & Delivery:
Action Express
Phone: 780.454.9231
Erik Nielsen Whitehorse International Airport (YXY)
Location
75 Barkley-Grow Crescent
Whitehorse, Yukon
Check-in Counters
Our check-in counters are located immediately across from the departures entranceway.
Check-in is available from two and a half (2.5) hours prior to departure until 45 minutes prior to scheduled departure.
Travellers checking in for flights to Dawson City, Mayo, Old Crow or Inuvik may check in up to 30 minutes prior to departure.
Cargo
150 Condor Road
Whitehorse, Yukon Y1A 0M7.
The Air North Cargo office is the last building on your left in the parking area.
Hours Of Operation:
Monday – Friday: 7:00 a.m. – 5:00 p.m. (YT)
Saturday: 9:00 a.m. – 3:00 p.m. (YT)
Pick Up & Delivery:
Ace Courier
Phone: 867.333.1222
Inuvik (Mike Zubko) Airport (YEV)
Location
Airport Road,
Inuvik, NT X0E 0T0
Check-in Counters
Our check-in counters are located to the right of the entranceway.
Cargo
Mike Zubko Airport
2158 Airport Road, Inuvik, Northwest Territories
Hours Of Operation:
Monday – Friday: 8:00 a.m. – 5:00 p.m. (MT)
Kelowna International Airport (YLW)
Location
Domestic Terminal
#1-5533 Airport Way
Kelowna, British Columbia
Check-in Counters
Our check-in counters are numbers three (3) – six (6), located near the second entrance from the loading/unloading area.
Check-in is available from three (3) hours prior to departure until 45 minutes prior to scheduled departure.
Cargo
Executive Aviation
4B 5583 Airport Way
Kelowna, BC V1V 1S1
Hours Of Operation:
Monday, Tuesday, Wednesday & Friday: 8:00 a.m. – 4:00 p.m. (PT)
Thursday: 8:00 a.m. – 4:30 p.m. (PT)
Pick Up & Delivery:
Important notes:
Please do not bring sealed or wrapped cargo. All shipments departing Kelowna must be screened manually, so anything that is wrapped (including gifts) will need to be unwrapped for inspection.
NO DANGEROUS GOODS
Kelowna cargo does not currently accept dangerous goods shipments.
Mayo Airport (YMA)
Location
Air terminal building
2.8 kms north of Mayo, YT
Check-in Counters
Our check-in counters are located across from the departures entranceway.
Old Crow Airport (YOC)
Location
1 Airport Road,
Old Crow, YT, Y0B 1N0
Check-in Counters
Our check-in counters are located immediately across from the departures entranceway.
Cargo
Executive Aviation
4B 5583 Airport Way
Kelowna, BC V1V 1S1
Hours Of Operation:
One (1) hour prior to and after departure.
Ottawa MacDonald-Cartier International Airport (YOW)
Location
Domestic Terminal
1000 Airport Parkway Private
Ottawa, Ontario
Check-in Counters
Our check-in counters are located on level three (3) in domestic and international check-in, near the U.S. check-in counters.
Check-in is available from three (3) hours prior to departure until 45 minutes prior to scheduled departure.
Toronto Pearson Airport (YYZ)
Location
Terminal 1
6301 Silver Dart Drive
Mississauga, Ontario
Check-in Counters
Our check-in counters are located in Terminal One (1), counters 310–312, aisle three (3).
Check-in is available from three (3) hours prior to departure until 45 minutes prior to scheduled departure.
Vancouver International Airport (YVR)
Location
Domestic Terminal
3211 Grant McConachie Way
Richmond, British Columbia
Check-in Counters
Our check-in counters are located in the domestic check-in area on line 12 (next to the last entrance into the domestic terminal via Grant McConachie Way).
Check-in is available from three (3) hours prior to departure until 45 minutes prior to scheduled departure.
Cargo
Unit 100, 4840 Miller Road
Richmond, British Columbia V7B 1K7
Hours Of Operation:
Monday – Friday: 6:00 a.m. – 5:00 p.m. (PT)
Saturday & Sunday: 8:00 a.m. – 2:00 p.m. (PT)
Pick Up & Delivery:
Aero Pacific Express
Phone: 604.279.1972
Victoria International Airport (YYJ)
Location
Domestic Terminal
1640 Electra Blv
Sidney, British Columbia
Check-in Counters
Our check-in counters are numbers three (3) and four (4).
Check-in is available two and a half (2.5) hours prior to departure until 45 minutes prior to scheduled departure.
Yellowknife Airport (YZF)
Location
100 Idaa Road,
Yellowknife, NT X1A 3T2
Check-in Counters
Our check-in counters are located centrally in the check-in area of the terminal.
Check-in is available from three (3) hours prior to departure until 45 minutes prior to scheduled departure.
Cargo
Cargo available only to Yellowknife from Vancouver, or Whitehorse, seasonally.
103 Berry St. Yellowknife, NWT X1A 2P3
Phone: (867) 669.8206
Hours Of Operation:
Monday, Wednesday, Friday and Sunday
9:00 a.m. MT – 5:30 p.m. MT
Pick Up & Delivery:
103 Berry St.
Yellowknife, NWT
Phone: (867) 669.8206
