Specialized Assistance and Accessible Services
Our goal is to ensure all of our passengers enjoy a comfortable and relaxing travel experience, knowing that we are here to assist.
Here you will find essential information about our policies and services related to accessibility, travelling with children and infants, allergies and dietary requirements, medical travel, and the support available for unaccompanied minors.
Accessibility and Mobility
How we assist passengers with mobility needs, including boarding assistance and accommodating mobility aids.
Allergies and Dietary Needs
How we accommodate passengers with allergies and special dietary needs, including guidance on meals and carrying allergy medications.
Medical Travel, and Travelling with an Attendant or Service Dog
Information about medical travel, including discounted fares for attendants and guidelines for travelling with service dogs and medical equipment.
Pregnancy, Children and Infants
Information about traveling while pregnant, flying with children or infants, and unaccompanied minor services to ensure a safe and comfortable journey for families.
Accessibility Plan and Feedback Process
Information about our Accessibility Plan and how to provide feedback to help us improve our services and remove barriers to accessibility.