Contact Air North Cargo Offices

Air North’s cargo offices are located in the Yukon, Northwest Territories, British Columbia and Alberta, enabling you to ship cargo to and from urban centres and remote locations. Here’s everything you need to know about how to contact our cargo offices.

Western Canada Cargo Offices

VANCOUVER

Unit 100, 4840 Miller Road
Richmond, British Columbia V7B 1K7

Phone: (604) 279.0330 ext 500
Email: cargoyvr@flyairnorth.com

Pick Up & Delivery

Aero Pacific Express
Phone: (604) 279.1972

Hours of Operation (PT)

  • Monday – Friday:
    • 6 am – 5 pm
  • Saturday & Sunday:
    • 8 am – 2 pm

Holiday Hours 

  • Dec. 24 6 am – 5 pm
  • Dec. 25 Closed
  • Dec. 26 Closed
  • Dec. 27 6 am – 5pm
  • Dec. 28 8am – 2pm 
  • Dec. 29 8am – 2pm 
  • Dec. 30 6 am – 5 pm
  • Dec. 31 6 am – 5 pm
  • Jan. 1   8am  – 4 pm 

The cargo office is at 4840 Miller Road, roughly 1 km east of the main passenger terminal. If you are driving west on Grant McConachie Way towards Vancouver International Airport, make a left onto Templeton Road and then turn right onto Miller Road. Continue along Miller Road until you reach Unit 100.

KELOWNA

Executive Aviation

4B 5583 Airport Way
Kelowna, BC V1V 1S1


Phone: 1 (250) 980.3550
Fax: (604) 279.0434
Email: YLWCARGO@EXECUTIVEAVIATION.CA

Hours of Operation (PT)

  • Monday–Friday: 8:30 am – 5:30 pm
  • Saturday & Sunday: Closed

Holiday Hours 

  • Dec. 24 8:30 am – 3 pm
  • Dec. 25 Closed
  • Dec. 26 Closed
  • Dec. 27 8:30 am – 5:30 pm
  • Dec. 28 Closed  
  • Dec. 29 Closed 
  • Dec. 30  8:30 am – 5:30 pm
  • Dec. 31  8:30 am – 4:00 pm
  • Jan. 1   Closed  

Important Notes

  • Please do not bring sealed or wrapped cargo. All shipments departing Kelowna must be screened manually, so anything that is wrapped (including gifts) will need to be unwrapped for inspection.
  • NO DANGEROUS GOODS Kelowna cargo does not currently accept dangerous goods shipments.

VICTORIA

Express Air International Ltd
105-1740 Convair Place
Sidney, BC V8L 5V4


Phone: 1 (250) 656.1411
Fax: 1 (250) 656.1478
Toll Free: 1 (877) 656.1411
Email: cargoyxy@flyairnorth.com

Hours of Operation (PT)

  • Monday – Friday: 8:00 am – 4:30 pm
  • Saturday & Sunday: Closed

Drop-offs are only possible between noon and 4 pm Monday to Friday, apart from live animals or by arrangement.

 

Office closure as of 1 November 2024

As of 1 November 2024 we will no longer be offering cargo services through our own office in Victoria. However, you will still be able to ship goods to and from Victoria through our valued partners, ensuring continued service with added flexibility.

  • Pacific Coastal: Drop off your cargo at their office (1640 Electra Boulevard, Sidney, BC).
  • WestJet: Contact them at 1.866.952.2746 to book your shipment, then drop off your cargo at their location (105 - 1740 Convair Place, Sidney, BC).
  • Express Air International Ltd: Call 1.877.656.1411 to arrange for your shipment to be picked up and trucked to Vancouver for Air North Cargo transport. Express Air International will also provide you with an Air North waybill to complete.

These partner companies will then transport your shipment to Vancouver, where it will connect with our Air North network.

CALGARY

dnata World Cargo
Unit 110, 153 Aero Way NE
Calgary, Alberta T2E 6K2

Phone: 587.534.0570
Email: yyccargo@gtadnata.ca

Pick Up & Delivery

R&L Courier
Phone: 587.893.DROP (3767)

* Courier delivery service is only available upon special request on Saturdays and holidays. Extra charges will be applied.

Hours of Operation (MT)

  • Daily: 5 am – 11 pm

Holiday Hours 

  • Daily: 5 am – 12 pm 

EDMONTON

EFC Cargo
1759- 35 Ave East,

T9E 0V6

780-890-7661
Email: cargoyxy@flyairnorth.com

Pick Up & Delivery Available:

Action Express
Phone: 780-454-9231

Hours of Operation (MT)

  • Monday – Friday: 8:00 am – 7:00 pm
  • Saturday & Sunday and Holidays: 8:00 am – 4:00 pm

Holiday Hours 

  • Dec. 24 8 am – 5 pm
  • Dec. 25 Closed
  • Dec. 26 Closed
  • Dec. 27 8 am – 5pm
  • Dec. 28 8am – 4pm 
  • Dec. 29 8am – 4pm 
  • Dec. 30 8 am – 7 pm
  • Dec. 31 8 am – 5 pm
  • Jan. 1   Closed 

Northern Canada Cargo Offices

WHITEHORSE

150 Condor Road
Whitehorse, Yukon Y1A 0M7


Phone: (867) 668.2228 ext 650
Toll Free: (800) 661.0407 ext 650
Fax: (867) 668.6224
Email: cargoyxy@flyairnorth.com

Pick Up & Delivery

Ace Courier
Phone: (867) 333.1222

Hours of Operation (YT)

  • Monday to Friday: 7 am – 5 pm
  • Saturday: 9 am – 3 pm
  • Sunday: Closed

Holiday Hours 

  • Dec. 24 7 am – 3 pm
  • Dec. 25 Closed
  • Dec. 26 Closed
  • Dec. 27 7 am – 5 pm
  • Dec. 28 7 am – 3 pm 
  • Dec. 29 Closed 
  • Dec. 30  7 am – 5 pm
  • Dec. 31  7 am – 3 pm
  • Jan. 1   Closed  

The cargo office is situated at 150 Condor Road, roughly 1.5 km south of the main passenger terminal. To get there from Whitehorse International Airport, turn left on the Alaska Highway, followed by a left on to Lodestar Lane. Make a quick right on to Condor Road, then follow Condor Road past the hangar with the tail until you reach the entrance to the Air North compound on your right. The Air North Cargo office will be the last building on your left in the parking area.

DAWSON CITY

Dawson City Airport
(Km 694 Klondike Highway), Dawson City, Yukon


Phone: (867) 993.5110
Toll Free: (867) 993.5163
Email: dawson@flyairnorth.com

Pick Up & Delivery

Phone: (867) 993.5110

Hours of Operation

1 hour prior to the first arrival of the day and 1 hour after the last departure of the day. 

INUVIK

Mike Zubko Airport
2158 Airport Road, Inuvik, Northwest Territories


Phone: (867) 678.2228
Fax: (867) 777.2540
Email: cargoyxy@flyairnorth.com

Hours of Operation (MST)

Monday - Friday: 8:00am - 5:00pm
Saturday - Sunday: Closed

Holiday Hours 

  • Dec. 24 8 am – 3 pm
  • Dec. 25 Closed
  • Dec. 26  10 am – 3 pm
  • Dec. 27 8 am – 5 pm
  • Dec. 28 Closed  
  • Dec. 29 Closed 
  • Dec. 30  8 am – 5 pm
  • Dec. 31  8 am – 3 pm
  • Jan. 1   Closed  

OLD CROW

Airport, Old Crow, Yukon


Phone: (867) 966.3115
Fax: (867) 996.3603
Email: cargoyxy@flyairnorth.com

Hours of Operation

1 hour prior to and after departure (YST).

YELLOWKNIFE

1 Yellowknife Highway

Office #105
Yellowknife, NWT


Phone: (867) 446.0651
Email: cargoyxy@flyairnorth.com

Hours of Operation

  • Tuesday, Thursday and Saturday: 9:00 am – 2:30 pm
  • Monday, Wednesday, Friday and Sunday: 9:00 am – 5:30 pm

 

Seasonal Service

Please note that Air North, Yukon's Airline operates seasonal service to Yellowknife.

  • 2024: Seasonal service ends 30 September.
  • 2025: Seasonal service operates 1 June – 30 September.