You may download the most recent Lowest Fare Tax Letter, for use with the Northern Travel Allowance, here:

• 2023 Lowest Fare Tax Letter (PDF)
• 2022 Lowest Fare Tax Letter (PDF)
• 2021 Lowest Fare Tax Letter (PDF)

Baggage allowance limits in terms of size and weight, both for checked and carry-on items, differ based upon the aircraft type that serves the route.

• To find the aircraft type that's operating the flight you’ll be travelling on, please check your itinerary (the aircraft type and all of our baggage limits are included there) or check our flight schedule for the aircraft type.
• For further information about all of our baggage rules and policies, please visit the Baggage & Carry-On page.

The guardian at the point of departure will be required to fill out forms requiring information including the name, telephone number, and address of the guardians at the point of departure and arrival. The guardian picking up the child must show identification which matches this information in order to prove that they are the designated guardian.

Absolutely! Our reservations team would be delighted to assist you with this at 1.800.661.0407 toll-free in North America, or (867) 668.2228. Our call centre’s hours of operation may be found here.

Prior to check-in time, seat selection fees apply and vary based upon the fare that has been booked and the seat that is selected. However, seat selection is complimentary during online check-in, available from 24-hours prior to the scheduled departure time, or at the check-in counter.

When booking online, you can include up to nine passengers on a single itinerary.

For bookings of more than nine travellers, or for group travel of any size, please visit our Groups Travel page and complete the booking request form. A member of our groups department will contact you to assist with your booking, and you may be eligible for some groups-related benefits.

​​​​​​You can pay at the time of booking via a credit card, visa or Mastercard debit card, or we offer a delayed payment option to pay within 24hrs either through our call centre or online. 

*if booking on a sale, payment must be completed by the end of the sale

​​​​​​You can pay at the time of booking via a credit card, visa or Mastercard debit card, or we offer a delayed payment option to pay within 24hrs either through our call centre or online. 

*if booking on a sale, payment must be completed by the end of the sale

Transport Canada has a quick and easy search tool that lets you know if your item should go in your checked or carry-on. Simply type your desired item into the search bar to learn how to travel with it safely.  

If you’re having difficulties checking-in online, make sure that you’ve properly filled out the information required such as your booking confirmation number and spelling of first and last names. If you’ve double checked all the fields and are still experiencing problems, our call centre can help you through the process. 

Air North, Yukon’s Airline is required by the Government of Canada to verify the identity of any passengers who are 18 years of age or older, including those who appear 18 years of age or older. To do so, passengers will be required to show proof of identification at check-in and prior to boarding.

Before you leave for the airport, make sure your identification has not expired and that the spelling of your name matches your booking, otherwise we will be required to refuse boarding. Please contact us immediately if you discover that your name is misspelt on your booking.

For information about what forms of identification are accepted, as well as requirements for other ages, please refer to our Travel Documents page.

The best way to stay up to date is to sign up for our eNugget newsletter, as well as keep an eye on our social media pages such as Facebook. You can also check out our seat sale page to see information about current offers.

For more information about our routes and destinations, please visit:

• Our destinations
• Our route map

• Air North, Yukon’s Airline Gift Certificates may only be used towards travel with Air North and cannot be redeemed with a travel agent or with any other carrier. They cannot be used to pay for ancillary fees.
• Customer or itinerary credit cannot be applied towards the purchase of a Gift Certificate.
• They cannot be redeemed for cash or used to purchase other Gift Certificates.
• Air North Gift Certificates cannot be redeemed for any amount greater than the original purchased/issued value.
• Air North, Yukon’s Airline is not responsible for lost or stolen Gift Certificates. If one is lost or stolen, please contact Air North reservations to advise them. If Air North is able to verify that the stolen or lost Gift Certificate has not been redeemed and the person making the request has the original purchase receipt, Air North may issue a replacement.
• An Air North Gift Certificate may not be resold, and is void where prohibited or restricted by law.
• The use of an Air North Gift Certificate is governed by the laws of the Yukon Territory.
• Air North, Yukon's Airline reserves the right to change any of these terms and conditions without notice.

Visit the Unaccompanied Minors section of our Special Travel Requirements page to find complete details about our Unaccompanied Minor services.