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Pets & Jets

Booking Your Pet's Travel

If you're planning to travel with your pet on our Boeing 737 jet or Hawker Siddeley 748 turbo prop aircraft, and you plan to carry-on your pet or send them as cargo or checked baggage, you must contact reservations at (867) 668.2228 ext 1 or toll free in North America 1.800.661.0407 ext 1 prior to travel, to ensure space is reserved for your pet. If space is not reserved, we will base our acceptance on "first come, first served".

Pets as Carry-On

Boeing 737 & Hawker Siddeley 748


Can my pet travel with me in the cabin? Yes.

Certain pets may travel with you onboard in a secured soft shell kennel that fits under the seat in front of you. Must adhere to aircraft carry-on baggage dimensions.

Can I purchase a seat for my pet? Unfortunately, no. Due to Transport Canada regulations all animals in the cabin must remain within their kennels for the duration of the flight. The kennel must be under the seat in front of the guest that is transporting the animal.
Are there limitations to the number of pets travelling per person? Yes.

Air North allows one pet per customer. Each carry-on pet must be in an approved kennel and meet carry-on baggage weight and dimensional regulations.

What types of pets are qualified for travel within the cabin?
  • Dogs
  • Cats
  • Rabbits
  • Birds
How much does it cost to ship a pet as carry-on? Air North does not charge for your pet to travel as carry-on.
What type(s) of kennels are acceptable for carry-on? When you travel with your pet in the cabin your pet must travel in a mesh kennel, and the kennel must fit under the seat in front of you. The kennel must allow for your pet to naturally stand and turn around. Use our Kennel Guidelines to help ensure your pet has the room it needs.

Your pet and its kennel must not exceed set carry-on baggage limits. Click here to view limits.

Due to Transport Canada regulations, all animals in the cabin must remain within their kennels for the duration of the flight. The kennel must be under the seat in front of the guest that is transporting it. Exceptions are made for service animals.

Is documentation required for my pet to travel? No special documentation is required for a pet to travel in the cabin unless travelling into the United States.

Pets travelling into or out of the United States will require:

  1. Health certificate
  2. Value of shipment
  3. Minimum of 8 weeks old.
* Air North classifies a 'service animal' as an animal assisting a visually impaired passenger.

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Pets as Checked Baggage

Boeing 737 & Hawker Siddeley 748


Can my pet be considered checked baggage? If so, what are the limitations? Yes.

Your pet may travel as checked baggage. We ask that you contact reservations at (867) 668.2228 ext 1 or toll free in North America 1.800.661.0407 ext 1 prior to travel, to ensure space is reserved for your pet. If space is not reserved acceptance will be based on "first come, first served"; however, there is no guarantee your pet will be accepted for travel.

All live animals must travel in an airline certified kennel. Maximum 2 pets per kennel.

There are additional fees that are to be paid at time of check-in for all pets travelling as checked baggage.

Your pet and its kennel must not exceed set checked baggage limits. Click here to view limits.

What type(s) of kennels are acceptable?

Follow these guidelines to ensure your pets kennel is air travel approved.

  • The kennel must be airline transport approved.
  • Be leak-proof, escape-proof and the door must fasten securely.
  • Containers used for the carriage of live animals must comply with IATA Live Animals Regulations and adhere to points (1) and (2).
  • Kennel door must be constructed of welded or cast metal. Plastic or top-opening doors are not allowed.
  • The kennel door should be secured, but not with a locking device, which an agent cannot open in case of an emergency situation. Zip Ties are recommended.
  • Be large enough for the animal to stand, turn around, sit and lie comfortably in a natural manner. Use our Kennel Guidelines to help ensure your pet has the room it needs.
  • Be clean, with no offensive odors and contain absorbent material.
  • The use of straw, hay or wood shavings is prohibited.
  • Kennel must be free of wheels.
  • Be adequately ventilated.
  • Not be collapsible or foldable.
  • Be marked with the words "live animal" on the top.

Attached labels with the shipper and consignee's name, street address and phone number and also the name of the pet travelling, to allow our agents to better reassure the animal if talking to him/her.

How much does it cost to ship a pet as checked baggage?
Size Cost* Length Width Height
Small $50.00 + GST ($52.50) 27" (69cm) 19.5" (50cm) 19" (48cm)
Medium $50.00 + GST ($52.50) 32" (81cm) 22.25" (57cm) 23" (58cm)
Large $50 + GST ($52.50) 36" (91cm) 26" (66cm) 26" (66cm)
X-Large $150.00 + GST ($157.50) 40.5" (103cm) 29.5" (75cm) 30.5" (77cm)

* Prices are subject to change without notice.

Is documentation required for my pet to travel? As checked baggage, the owner will be asked to fill out a pet declaration form at time of check-in, declaring the pet's name and owner's name, address and seat number.

Pets travelling into or out of the United States will require:

  1. Health certificate
  2. Value of shipment
  3. Minimum of 8 weeks old.
Are there restrictions to the types of live animals that are able to travel as checked baggage? No.

As per the International Air Travel Association (IATA) rules and regulations all live animals may travel via air, however, must meet all rules and regulations set out regarding live animal air travel.

  • Females with suckling young and unweaned animals will not be accepted for air transport.
  • Weaned puppies younger than eight weeks should not be shipped due to possible dehydration during the flight.

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Pets as Cargo

Boeing 737 & Hawker Siddeley 748


Can I ship my pet as cargo and what is the cost? Yes.

You can ship your pet as cargo on both the Boeing 737 and Hawker Siddeley 748 for a fee. Please note pets as cargo fees are charged on dimension weight.

We ask that you contact cargo at (867) 668.2228 ext 227 or toll free in North America 1.800.661.0407 ext 227 prior to travel, to ensure space is reserved for your pet.

Special Notes

  • Calgary, Alberta - additional handling fee of $30.00 is charged by cargo handlers. This fee must be paid in cash at time of animal drop off.
  • Edmonton or Calgary, Alberta – no live animals shipped as cargo, to or from, on Sunday flights.
  • Calgary, Alberta - no live animals shipped as cargo to or from, on holiday date flights.
What type(s) of kennels are acceptable? Follow these guidelines to ensure your pets kennel is air travel approved.
  • The kennel must be airline transport approved.
  • Be leak-proof, escape-proof and the door must fasten securely.
  • Containers used for the carriage of live animals must comply with IATA Live Animals Regulations and adhere to points (1) and (2).
  • Kennel door must be constructed of welded or cast metal. Plastic or top-opening doors are not allowed.
  • The kennel door should be secured, but not with a locking device, which an agent cannot open in case of an emergency situation. Zip Ties are recommended.
  • Be large enough for the animal to stand, turn around, sit and lie comfortably in a natural manner. Use our Kennel Guidelines to help ensure your pet has the room it needs.
  • Be clean, with no offensive odors and contain absorbent material.
  • The use of straw, hay or wood shavings is prohibited.
  • Kennel must be free of wheels.
  • Be adequately ventilated.
  • Not be collapsible or foldable.
  • Be marked with the words "live animal" on the top.

Attached labels with the shipper and consignee's name, street address and phone number and also the name of the pet travelling, to allow our agents to better reassure the animal if talking to him/her.

Is documentation required for my pet to travel? With all live animal transfers, the shipper must fill in an airway bill declaring the live animals shipper's name and contact information, and receiver’s name and contact information.
Are there restrictions to the types of live animals that are able to travel as cargo? No.

As per the International Air Travel Association (IATA) rules and regulations all live animals may travel via air, however, must meet all rules and regulations set out regarding live animal air travel.

  • Females with suckling young and unweaned animals will not be accepted for air transport.
  • Weaned puppies younger than eight weeks should not be shipped due to possible dehydration during the flight.

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Pets & Jets Extras

Kennel Guide

Use this measurement guide to ensure that your kennel is large enough to comply with the IATA regulations.
Kennel measurement guide
A = Length of the animal from the nose to the root of the tail.
B = Length of a front leg from the ground to the elbow.
C = Width across the shoulders (not shown).
D = Height of the animal in a standing position with its head erect. For animals with erect ears, measure from the ground to the top of the ear.
(Round all measurements up to the nearest full inch or centimeter)

Minimum Container Dimensions Are:

LENGTH = A + ½B
WIDTH = C x 2 (one animal) OR C x 3 (two animals)
HEIGHT = D

Enhancing Your Pets Travel Experience

We believe pets are part of the "family" and we want to ensure their travel experience is as stress free as yours. Our handlers, where required, will take exceptional care of your pet but we ask you aid us, and your pet, by performing a few simple favors:

  • When shipping pets, a favorite toy or article inside the container helps to calm the animal.
  • Placing a familiar absorbent blanket in the kennel will also help calm the animal, and help maintain hygiene in the kennel during transport.
  • Marking the pet's name on the outside of the container is also important. We can better reassure the animal when we talk to it using its name.
  • Feed the animal only a light meal and a short drink two hours before its scheduled departure.
  • Exercise the animal immediately before it leaves your premises.
  • Shipment of females in heat (oestrus) is not recommended.
  • Never transport an animal with a choke collar or muzzle.
  • Live animal and kennel hygiene
    • Use a kennel that is clean and as odour free as possible.
    • Bath or clean all live animals just prior to shipping.

Does Air North Have Kennels for Rent or Purchase?

No. We do not provide kennels for rent or purchase.

Embargo Periods

There are no embargo periods - however, during the busy Christmas holiday season a reduction in the number of kennels allowed per flight is implemented to ensure the safety and comfort of all pets. Please book your pet travel as early as possible to ensure there is space.

All pets are shipped space available so please book your pets travel well in advance to secure a spot.

Pet Medical Requirements

Our policy is to have you consult your veterinarian prior to travel. We do, however, recommend against sedation, as it slows animal heart rate and breathing patterns making oxygen in-take more difficult during flight.

Shipping Your Pet Inter-Airline

We ask that you allow a minimum of 4-hours between flights when shipping inter-airline. It is the shippers' responsibility to arrange for travel and any accommodations for the pet between flights.

Services are available which alleviates the stress of shipping pets. World Animal Travel is a fee-based organization that streamlines the transport of your pet, and will even overnight your pet. They can be reached by phone at 1.604.303.7384.

Question Still Not Answered?

If you were unable to find the answer you were looking for try our FAQ section – Pets & Jets. or call reservations at (867) 668.2228 ext 1 or toll free in North America 1.800.661.0407 ext 1. Our knowledgeable agents will be pleased to answer any questions you may have.

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