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Checking In

To help us provide you with better service and on-time departures, please allow 90 minutes to check-in at the Calgary International Airport, Edmonton International Airport, Vancouver International Airport and the Whitehorse International Airport (when departing for one of the aforementioned cities) or beyond.

We recommend a minimum of 60 minutes prior to departure at the Dawson City Airport, Old Crow Airport, Inuvik (Mike Zubko) Airport and the Fairbanks International Airport (when departing for one of the aforementioned cities or beyond). Remember it is always better to be a few minutes early than a few minutes late!

At the airport, simply present your e-ticket and your government-issued photo identification to the check-in agent. Air North reserves the right to deny boarding if you check-in less than 30 minutes prior to scheduled departure time.

Remember there are current restrictions on the types and quantities of liquids and gels permissible as carry-on items. Please visit the CATSA website for up-to-date information on this topic.

Check-in Counter Locations

Information on locating our check-in counters at the Calgary, Edmonton and Vancouver domestic terminals (including links to maps) may be found in our "Contact Us" section.

Seat Assignments

Boeing 737

Advance seat assigment is available at the time of purchase up to the departure time for a fee of $15.75 per passenger, including tax. Seat assignment is also available 24 hours prior to departure via online check-in, as well as during check-in at the airport.

Hawker Siddeley 748

As aircraft configuration and the number of seats varies between flights, we're not able to offer advance seat selection on flights served by Hawker Siddeley 748 aircraft.

Identification Policy

Please refer to our Identification & Travel Documents section.

Student Travel

Travelling as a young adult adds additional responsibility. However following the travel tips below will make your travel that much more enjoyable and stress free.

  • Give yourself plenty of time to make your flight. Allow at least 90 minutes prior to flight departure to check-in.
  • Proper Government-issued photo ID is a must. Air North is a ticketless airline, however, in order to check-in, board or to advance through security you will be asked to provide a minimum of 2 pieces of ID. One must be a valid Government-issued photo ID that includes your date of birth, name and gender.
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