We just launched some important enhancements to our reservations system. Here are some of the key benefits to our travellers:
Remember your username, not a code.
Our Passenger IDs (PIDs) were difficult to remember, and many of our passengers ended up with a handful of them. You wanted them replaced, and we're thrilled to say that they're now a part of the past.
Call our reservations team at 1.800.661.0407 (toll-free) or 867.668.2228 to migrate your existing PID to a new user account, and you'll be able to enjoy a much simpler booking process - as well as all of the other benefits you'll find below.
If you've ever had credit on your account, you'll know that it was difficult to determine exactly how much credit you had. Now, there's no need to call - by clicking a link, you'll easily be able to see how much credit you have on your account.
The past, at your fingertips.
They say it's important to know where you've been, and we agree. Your booking history from the past several years is now available to you, making it simple to remember that time you flew to Vancouver and got lost on Wreck Beach.
Keep your information up-to-date.
Help us get in touch in the event of schedule changes, and make sure your itineraries are headed to the right place by managing your contact information. Your email address, mailing address, phone numbers and more will all be editable at any time.